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FAQs
Will I have to do any lifting?
Absolutely not! all of our staff are fully trained in all aspects of heavy lifting and waste disposal
Will I need to stay at the property while waste removal takes place?
Absolutely not! Go about your day like you would normally!
Will I need to hire a skip?
Absolutely not as we have our own Property clearance Vans (Luton Low Loaders) and all the Waste, Rubbish, Furniture and Furnishings will be cleared the same day and taken away the same day.
Can you take the carpet or wooden flooring?
Yes we can as we deal with many Housing Association’s and Councils who insist on the Carpet and flooring being removed ready for the new tenants moving in.
Are you Insured and waste carrier Licenced to carry out the Work?
Yes we hold Public Liability Insurance with Thistle underwriting for £5 Million for both commercial and domestic property clearance.
We also hold a Full Waste carrier License (Upper tier) License No CBDU41390 which you can check on the GOV Website here
Will I need to contact the council to arrange a permit or a skip?
Absolutely not! (as above) We are fully licensed to dispose of your waste and all of your waste will be removed and disposed of on the day.
What happens to the house clearance items that you clear?
Anything we feel we can sell on will reflect in the final quote, and the rest of the Furniture and items are either recycled (98% recycled) or donated to local Charity shops
I do not live nearby or I live overseas, can you still help me?
Of course we can, we deal with many Oxfordshire Solicitors and Estate Agents on a daily basis.
If it helps we can liaise with the Solicitor or Estate Agent by picking up and dropping off the keys for both the clearance and the Quote!
We can even work with the local Council or Housing association or the neighbour next door.
We have performed hundreds if not thousands of House clearances across the years, so we are used to dealing with all kinds of different scenarios, plus we offer a free Key drop and collection service which has proved to be extremely popular over the years as this takes the stress out of having to let us in at the start of the clearance, which is usually early in the morning and being there at the end of the clearance.
I can't be at the property clearance on the day and I'm worried that some of the items that I would like to keep will be removed
Please do not worry, on many occasions we complete a clearance where there are items that the family would like to keep. In this incidence you clearly mark any items to stay, we usually gather the items in one room so they are in safekeeping. This is not uncommon and applies to nearly every clearance that we complete.
